Benchmarking: What Does It Stand For? Benchmarking: What Does It Stand For? Benchmarking is a strategic approach used in management to compare the performance of an organization’s processes and practices against those of its competitors or industry standards. It is a critical tool in the field of Information Technology, Collaboration, Project Management, Change Management, …
Author Archives: Eric Hugi
TERM| Cognitive Walkthrough
Cognitive Walkthrough Cognitive Walkthrough The cognitive walkthrough is a usability evaluation method used in the field of human-computer interaction. It is designed to evaluate the intuitiveness of a product or system, particularly for first-time or infrequent users. This method involves a series of tasks, where evaluators step through the tasks in the same way …
TERM| Customer Journey Mapping
Customer Journey Mapping Understanding Customer Journey Mapping Customer Journey Mapping is a powerful tool used by businesses to understand and enhance the customer experience. It is a visual representation of the process a customer goes through to achieve a goal with your company. It includes all the key interactions that a customer has with …
TERM| Requirements Catalogue
Requirements Catalogue: A Comprehensive Understanding Requirements Catalogue: A Comprehensive Understanding When it comes to project management, particularly in the field of Information Technology, a Requirements Catalogue is an essential tool. But what exactly does it stand for? A Requirements Catalogue is a structured document that lists all the requirements for a particular project or …
TERM| Use Case Diagramm
Use Case Diagram: A Comprehensive Guide Use Case Diagram: A Comprehensive Guide Understanding the complexities of a system can be challenging. However, with the help of a Use Case Diagram, it becomes easier to visualize the different types of roles in a system and how these roles interact with the system’s functionalities. A Use …
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